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FRYE HOLIDAY FAQs

When should I place my order to get my gift by Christmas?

We recommend ordering by 1pm CT 12/12 for Standard Ground Shipping with UPS ($12 or free if your order is over $275). We also offer expedited shipping in certain locales and expedited shipping costs are calculated based on your location. For 3-day sh

Does Frye and Co. offer expedited shipping options?

Yes, for certain locales. We offer 3-day, 2-day, and 1-day expedited shipping options with UPS. We recommend checking if those options are available for your location at checkout. For 3-day shipping, we recommend ordering by 1pm CT on 12/17. For 2nd

Does Frye and Co. offer an extended returns policy for the holiday season?

Yes, Frye and Co. allows extended returns for orders placed between 11/1/2025-12/31/2025. Orders placed within that window can be returned until 1/31/2026. with our standard returns fees and policies. For more information on our return policy, please

Does Frye and Co. offer gift wrap?

Unfortunately, we do not offer gift wrap at this time. All Frye and Co. shoes are shipped in a Frye and Co. branded shoebox.

Can I expedite an order I’ve already placed?

If your order has not yet been processed by our warehouse, it may be possible to change your shipping method. Please contact our customer service team via chat or via email at [email protected] for assistance. Please note that the customer is

Can Frye and Co. guarantee my package will arrive by Christmas?

We will try our best to make sure your order is delivered on time, but we cannot guarantee a specific delivery date. We recommend ordering sooner than later and refer to our shipping cutoff dates.

What if the shipping cutoff date has passed?

You can still place orders with Frye and Co., but the order may arrive late. As an alternative, Frye and Co. e-gift cards are available for purchase in amounts from $10 to $1000.